FAQ | 360 Gift Box

1. What is the SXM-to-Go Box?

The SXM-to-Go Box is a curated collection of essential local goodies from St. Martin/ Sint Maarten, featuring authentic products and flavors that capture the island's unique culture. It’s the perfect way to take a piece of St. Martin home with you!

2. Is my box shipped internationally?

Currently, the SXM-TO-GO Box is only available for delivery locally. International shipping is coming soon!

3. Can I send my box to another recipient?

Absolutely! You can enter the recipient’s shipping address at checkout, and we’ll take care of the rest. You can even add a personalized note for that special touch.

4. Are all of the products in the box locally made?

We take pride in supporting local artisans and businesses. All of the products in the SXM-TO- GO Box are sourced directly from St. Martin/ Sint Maarten’s finest makers.

5. May I customize my SXM-TO-GO Box?

Yes! You can fully customize your own SXM-TO-GO Box. Pre-selected themed boxes coming soon!

6. What is your return policy?

Due to the nature of our products (food and specialty items), all sales are final. If your box arrives damaged or there is an issue with your order, please contact us within 24 hours of delivery, and we’ll work to resolve the matter.

7. How long does shipping take?

We provide next-day delivery to your chosen location or a designated pick-up point for your convenience.

9. Do you offer bulk, wedding, or special event gifting options?

Yes we do! Bulk, corporate, wedding, and special event orders are welcomed. Whether you're sending gifts to employees, clients, wedding guests, or a large group of loved ones, we can create customized packages to suit any occasion. Contact us for more details.

10. How can I contact customer support?

We’re happy to assist you! You can reach our customer support team via email at info@360giftbox.com.